Last Updated: January 2025
Introduction
AC Experts Qatar ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and physical address when you contact us or request a service.
- Service Information: Details about your AC system, service history, and property location.
- Website Usage Data: Pages visited, time spent on pages, browser type, device information, and IP address through cookies and analytics tools.
How We Use Your Information
- To provide and improve our AC services
- To respond to your inquiries and service requests
- To send service reminders and maintenance notifications
- To improve our website and user experience
- To comply with legal obligations
Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Third-Party Services
We may use third-party services such as Google Analytics for website analysis and Web3Forms for contact form processing. These services have their own privacy policies governing the use of your information.
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +974 7758 8993
- Address: Office No.308, Building 38, Street 840, Zone 24, Doha, Qatar